Before that day, I had no idea what a credit card chargeback was. It is amazing how you can get charged twice for something without even knowing it. That is why it is important to check your credit card statements every month when you receive them. I don't believe any company is really trying to rip us off in this way, but mistakes do and will happen. These chargebacks can go both ways. There are people out there who want to rip off companies and they lie about their credit card bills. This can take a lot of time to deal with for the business owner. That is why there are companies that will help you with this type of fraud.
I work for a pizza company and our customers are always trying to rip us off. They say their food is wrong when it is not. They tell us we have overcharged them when we do not. Some of them even try to commit credit card fraud. They use their own credit card, they buy food and then they tell the credit card company that they did not order the food. There are ways to prove the customer is lying, but it takes time. Lucky for all of us, there are companies that have your back. They are experts when it comes to chargebacks. They teach you that prevention is the best way to avoid fraud. They will also save you a ton of time when somebody does commit fraud against your company in the form of credit card chargebacks.
disclaimer: This is a sponsored post however, all the points and views are my own.